The Senator Group - Notice history

All systems operational

Network - Operational

WiFi - Operational

D365 - Operational

Star - Operational

Reporting - Operational

Cluster - Operational

Email - Operational

Print - Operational

Phones - Operational

Notice history

Mar 2026

Reporting - Power BI and Data Warehouse
  • Completed
    17th, March, 2026 at 13:00
    Completed
    17th, March, 2026 at 13:00
    Maintenance has completed successfully
  • In progress
    17th, March, 2026 at 08:30
    In progress
    17th, March, 2026 at 08:30
    Maintenance is now in progress
  • Planned
    17th, March, 2026 at 08:30
    Planned
    17th, March, 2026 at 08:30

    We are undertaking scheduled maintenance during today which may affect reports intermittently.

INVESTIGATING: Network issue VPN
  • Resolved
    Resolved

    The issue affecting access to Citrix has now been resolved.

    Please contact TechOps if you have any queries.

    Thank you.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    An issue has been identified that is currently affecting Citrix VPN.

    This will affect connecting to the Cluster remotely.

    Please be assured that the team are working on this as a priority.

    We will continue to provide updates here.

    Thanks.

D365 Release
  • Completed
    12th, March, 2026 at 02:30
    Completed
    12th, March, 2026 at 02:30
    Maintenance has completed successfully
  • In progress
    12th, March, 2026 at 01:00
    In progress
    12th, March, 2026 at 01:00
    Maintenance is now in progress
  • Planned
    12th, March, 2026 at 01:00
    Planned
    12th, March, 2026 at 01:00

    Please be aware the D365 software upgrade is due to start at 6am

    You must log out of D365 completely before 6am.
    While the scheduled maintenance is being completed there will be no access to D365.

    If you are using a hand held scanner – please log this off as well.

    If you have any queries, please contact TechOps
    ext. 300 / 01282 725093

Feb 2026

Lasernet Release
  • Completed
    26th, February, 2026 at 17:20
    Completed
    26th, February, 2026 at 17:20
    Maintenance has completed successfully.
  • In progress
    26th, February, 2026 at 16:30
    In progress
    26th, February, 2026 at 16:30
    Maintenance is now in progress
  • Planned
    26th, February, 2026 at 16:30
    Planned
    26th, February, 2026 at 16:30

    The latest Lasernet changes have been built and will be released to Production.

MONITORING: Network issue
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    An issue has been identified that is currently affecting WIFi connectivity at Seating. Please be assured that the team are working on this as a priority.

    We will continue to provide updates here.

    Thanks.

INVESTIGATING: STAR issue
  • Resolved
    Resolved

    The issue affecting STAR has now been resolved.

    Please contact TechOps if you have any queries.

    Thank you.

  • Investigating
    Investigating

    An issue has been identified that is currently affecting STAR. Please be assured that the team are working on this as a priority.

    We will continue to provide updates here.

    Thanks.

INVESTIGATING: STAR issue
  • Resolved
    Resolved

    The issue affecting STAR has now been resolved.

    Please contact TechOps if you have any queries.

    Thank you.

  • Update
    Update

    An issue has been identified that is currently affecting STAR.

    We need to restart our STAR system, at 12:20,

    please log out of STAR during this period.

    We will continue to provide updates here.

    Thanks.


  • Identified
    Identified

    An issue has been identified that is currently affecting STAR. Please be assured that the team are working on this as a priority.

    We will continue to provide updates here.

    Thanks.

Jan 2026

INVESTIGATING: STAR issue
  • Resolved
    Resolved

    The issue affecting STAR has now been resolved.

    Please contact TechOps if you have any queries.

    Thank you.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    An issue has been identified that is currently affecting STAR. Please be assured that the team are working on this as a priority.

    We will continue to provide updates here.

    Thanks.

INVESTIGATING: D365 issue - Handhelds
  • Resolved
    Resolved

    The issue affecting D365 handhelds has now been resolved.

    Please contact TechOps if you have any queries.

    Thank you.

  • Monitoring
    Monitoring

    We implemented a fix and are currently working through devices to reconnect.

    Please contact TechOps with handhelds details.

  • Investigating
    Investigating

    We are currently experiencing issues with D365 Handheld scanners following a recent Microsoft application update.

    We are investigating this issue.

    We appreciate your patience and will provide updates as soon as more information becomes available,

    Thanks.

INVESTIGATING: D365 issue
  • Resolved
    Resolved

    The issue affecting D365 has now been resolved.

    Please contact TechOps if you have any queries.

    Thank you.

  • Investigating
    Investigating

    We are currently experiencing issues when printing labels. We are investigating this issue.

    We appreciate your patience and will provide updates as soon as more information becomes available,

    Thanks.

Jan 2026 to Mar 2026

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