The Senator Group - Notice history

All systems operational

Network - Operational

WiFi - Operational

D365 - Operational

Star - Operational

Reporting - Operational

Cluster - Operational

Email - Operational

Print - Operational

Phones - Operational

Notice history

May 2026

INVESTIGATING: Cluster issue
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    An issue has been identified that is currently affecting the Cluster. Please be assured that the team are working on this as a priority.

    We will continue to provide updates here.

    Thanks.

FIX IDENTIFIED: Reporting issue
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We are currently experiencing issues with Reporting.

    A fix has been identified and will be applied, the results will be monitored.

    We appreciate your patience and will provide updates as soon as more information becomes available,

    Thanks.

Apr 2026

Reporting - Power BI and Data Warehouse
  • Completed
    28th, April, 2026 at 10:45
    Completed
    28th, April, 2026 at 10:45
    Maintenance has completed successfully
  • In progress
    28th, April, 2026 at 07:45
    In progress
    28th, April, 2026 at 07:45
    Maintenance is now in progress
  • Planned
    28th, April, 2026 at 07:45
    Planned
    28th, April, 2026 at 07:45

    We are undertaking scheduled maintenance during today which may affect reports intermittently.

INVESTIGATING: Desktops Issue
  • Resolved
    Resolved

    The issue affecting network access has now been resolved.

    Please contact TechOps if you have any queries.

    Thank you.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    Update

    We are continuing to work on a fix for this incident.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    An issue has been identified that is currently affecting the desktop icons. Please be assured that the team are working on this as a priority.

    We will continue to provide updates here.

    Thanks.

Reporting - Power BI and Data Warehouse
  • Completed
    14th, April, 2026 at 10:00
    Completed
    14th, April, 2026 at 10:00
    Maintenance has completed successfully
  • In progress
    14th, April, 2026 at 08:00
    In progress
    14th, April, 2026 at 08:00
    Maintenance is now in progress
  • Planned
    14th, April, 2026 at 08:00
    Planned
    14th, April, 2026 at 08:00

    We are undertaking scheduled maintenance during today which may affect reports intermittently.

INVESTIGATING: Internet issue - Sophos
  • Resolved
    Resolved

    The issue affecting Internet access has now been resolved.

    Please contact TechOps if you have any queries.

    Thank you.

  • Update
    Update

    We implemented a fix and are currently monitoring the result.

    If you experience an issue, please reboot your device in the first instance. This is specifically since Tuesday 14/04/26.

    We will continue to provide updates here.

    Thanks.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    An issue has been identified that is currently affecting Internet access. Please be assured that the team are working on this as a priority.

    We will continue to provide updates here.

    Thanks.

Mar 2026

Reporting - Power BI and Data Warehouse
  • Completed
    17th, March, 2026 at 13:00
    Completed
    17th, March, 2026 at 13:00
    Maintenance has completed successfully
  • In progress
    17th, March, 2026 at 08:30
    In progress
    17th, March, 2026 at 08:30
    Maintenance is now in progress
  • Planned
    17th, March, 2026 at 08:30
    Planned
    17th, March, 2026 at 08:30

    We are undertaking scheduled maintenance during today which may affect reports intermittently.

INVESTIGATING: Network issue VPN
  • Resolved
    Resolved

    The issue affecting access to Citrix has now been resolved.

    Please contact TechOps if you have any queries.

    Thank you.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    An issue has been identified that is currently affecting Citrix VPN.

    This will affect connecting to the Cluster remotely.

    Please be assured that the team are working on this as a priority.

    We will continue to provide updates here.

    Thanks.

D365 Release
  • Completed
    12th, March, 2026 at 02:30
    Completed
    12th, March, 2026 at 02:30
    Maintenance has completed successfully
  • In progress
    12th, March, 2026 at 01:00
    In progress
    12th, March, 2026 at 01:00
    Maintenance is now in progress
  • Planned
    12th, March, 2026 at 01:00
    Planned
    12th, March, 2026 at 01:00

    Please be aware the D365 software upgrade is due to start at 6am

    You must log out of D365 completely before 6am.
    While the scheduled maintenance is being completed there will be no access to D365.

    If you are using a hand held scanner โ€“ please log this off as well.

    If you have any queries, please contact TechOps
    ext. 300 / 01282 725093

Mar 2026 to May 2026

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